IT Manager, Headquarters

Official Job Description

The National Foundation for Teaching Entrepreneurship (NFTE), with global headquarters based in New York City, is seeking an IT Manager.

Organization Background

NFTE is an IRS approved 501(c)(3) nonprofit organization. NFTE teaches entrepreneurship education programs to young people from low-income communities.

NFTE’s strategy for achieving this mission is to form partnerships with schools, universities and community-based organizations, create innovative experiential curricula, train and support teachers and youth workers, and provide supportive alumni services. Since its founding in 1987, NFTE has reached over 186,000 students.  NFTE has active programs in 21 states and 14 countries.

Position

The IT Manager is responsible for providing technical support to users, troubleshooting simple network problems and provide an interface with the infrastructure vendor for more complicated problems. Also, maintain and upgrade equipment as needed, monitor and maintain the NFTE website, and interact with vendors. The manager will develop and manage the IT budget.

Responsibilities

• Provide technical guidance and support to users for all components of the Windows-based network including, but not limited to, hardware, software and operating system, network security including anti-virus software, firewalls, data recovery management and remote access.
• Troubleshoot and provide problem resolution for simple network problems.  Work with NFTE’s network infrastructure vendor and act as the main interface with the vendor.
• Assist in the implementation of new technologies as they are adopted.
• Aid in the installation, repair and configuration of servers and other various network elements including, but not limited to PCs, routers and switches. 
• Perform updates and troubleshoot NFTE websites including, but not limited to, changing photos, videos, content, etc.  Monitor website traffic and report on it.
• Manage contracts with local and national vendors
• Manage the organization’s telecommunications needs including multiple phone systems, mobile phones and internet access devices.
• Manage and support Blackbaud’s Financial Edge and Raisers Edge applications.  Act as the lead person to work with Blackbaud and get upgrades successfully installed and running.
• Manage an IT budget, which supports the approval and ordering of equipment, as well as maintaining licensing agreements and inventories.

Qualifications

Minimum of three years experience with Windows 2000/2003 networks and Microsoft Office applications.

Knowledge of installing and upgrading applications (i.e. Blackbaud’s Raiser’s Edge and Financial Edge).

Experience with HTML, SQL servers and maintaining websites (website development not required).

Understand networks, their components and how they interact.

Experience with system administration.

Understanding of and experience with project management (communicating specifications to developers) for E Learning a plus.

Capacity to deal with ambiguity.

The IT Manager reports to the CFO.

Salary: Competitive, plus a potential for an annual performance bonus. Comprehensive benefits.  No relocation expenses will be provided.

Please send cover letter and resume to hr@nfte.com.

NFTE is an equal opportunity employer, and encourages women and underrepresented minorities to apply.